Terms and Conditions

Terms & Conditions Last Updated: December 13, 2025

Welcome to ReviewMax (operated at getreviewmax.com) (“ReviewMax,” “we,” “our,” or “us”). By accessing or using our website, software tools, automations, or services (“Services”), you agree to be bound by the following Terms & Conditions (“Terms”).

If you do not agree to these Terms, please discontinue use of our Services.

1. Overview of Services ReviewMax provides marketing tools and automation solutions for local businesses, including but not limited to:

Website templates and custom-built websites

AI-powered chat, SMS, and booking automations

Missed-call text-back systems

Review generation and reputation management tools

Lead capture and CRM systems

Software setup services

Consulting and training

These tools are intended to support local businesses in improving their online presence and lead flow.

2. Eligibility You must be at least 18 years old and capable of entering a legally binding agreement to use our Services. By using our Services, you represent that:

All information you provide is accurate and truthful

You are authorized to act on behalf of your business

Your use of our platform complies with all applicable laws

3. User Accounts To access certain features, you may be required to create an account. You agree to:

Maintain the security of your login credentials

Accept full responsibility for all activity under your account

Notify us immediately of unauthorized access

We reserve the right to suspend or terminate accounts for any misuse or violation of these Terms.

4. Payments & Subscriptions Some Services are available through subscription plans or one-time purchase fees. By subscribing or purchasing, you agree that:

All fees are billed through our payment processor (e.g., Stripe)

Recurring charges will continue until canceled

You authorize automatic payments

Fees are non-refundable except where required by law

Failed payments may result in suspension of your account or services.

5. Client Responsibilities You agree that you will NOT use ReviewMax to:

Send spam, unsolicited messages, or harassing communications

Upload or distribute harmful content, malware, or deceptive material

Automate illegal or unethical business practices

Violate SMS, email, or digital marketing compliance laws (e.g., TCPA, CAN-SPAM, GDPR)

You are solely responsible for ensuring compliance with your local business laws and digital communication regulations.

6. Service Availability & Modifications ReviewMax may update, modify, or discontinue parts of our platform at any time. We do not guarantee:

Uninterrupted service

Error-free operation

Specific lead results or business outcomes

We will not be liable for service interruptions, delays, or data loss.

7. AI & Automation Disclaimer Our platform uses automated systems including SMS responses, chatbots, and AI-generated messaging. By using our automation features, you acknowledge that:

AI-generated output may not always be accurate

You are responsible for reviewing and monitoring messages

You assume full liability for any communications sent through your account

We provide tools — you maintain control over their usage.

8. Data & Privacy Your use of the platform is also governed by our Privacy Policy. By using ReviewMax, you consent to our data handling practices.

We do not sell your personal data.

We may collect information to operate and improve our Services.

9. Intellectual Property All branding, designs, content, software, and materials on ReviewMax are owned by us or licensed to us. You agree not to:

Copy, reproduce, or redistribute our materials

Reverse engineer the platform

Use our content for competing services

Your website content (text, images, logos) remains your property.

10. No Guarantees or Financial Claims ReviewMax does not guarantee:

Increased leads

Increased revenue

Business growth

Specific review outcomes

Any financial return

Performance depends on your business, pricing, market, and implementation.

11. Limitation of Liability To the fullest extent permitted by law: ReviewMax is not liable for:

Loss of business, revenue, or profits

Lost leads or missed opportunities

Software or integration failures

Third-party service interruptions

Errors in automations or messaging

Any indirect or consequential damages

Your sole remedy is to discontinue use of the Services.

12. Termination We may suspend or terminate your account at any time if you:

Misuse the platform

Fail to pay

Violate these Terms

Use the Services for harmful purposes

You may cancel your subscription at any time through your account dashboard.

13. External Links & Third-Party Tools Our platform may integrate with or link to external services (Google, Stripe, GoHighLevel, etc.) We are not responsible for their performance or policies.

14. Changes to These Terms We may update these Terms at any time. Continued use of the platform after updates constitutes acceptance of the revised Terms.

15. Contact Us If you have questions about these Terms, please contact: 📧 [email protected] 🌐 getreviewmax.com